*,:before,:after{box-sizing:border-box;margin:0;padding:0}:root{--primary:#1e3a8a;--primary-dark:#1e3064;--primary-light:#eff6ff;--text-main:#1a1a2e;--text-sub:#6b7280;--border:#e5e7eb;--bg:#f8f9fc;--white:#fff;--green:#10b981;--green-light:#d1fae5;--red:#ef4444;--red-light:#fee2e2;--yellow:#f59e0b;--yellow-light:#fef3c7;--sidebar-width:280px;--radius:14px}.op-app{--primary:indigo;--primary-dark:#3b0068;--primary-light:#f3e8ff}.op-app .sidebar{background:#fff;border-right:1px solid #e5e7eb}.op-app .nav-item{color:indigo}.op-app .nav-item:hover{color:indigo;background:#4b008214}.op-app .nav-item.active{color:#fff;background:indigo}.op-app .sidebar-logo{border-bottom:1px solid #e5e7eb}.op-app .sidebar-logo-img{filter:none}.op-app .sidebar-logo-text{color:indigo;border-left-color:indigo}.op-app .sidebar-bizup-img{filter:none}.op-app .sidebar-logo-by{color:indigo}.op-app .summary-card.highlight{background:indigo;border-color:indigo}.op-app .cat-nav-item.active{color:indigo;background:#f3e8ff;font-weight:600}.op-app .cat-nav-item.active .cat-count{color:indigo}.op-app .btn-dl{background:indigo}.op-app .btn-dl:hover{background:#3b0068}.op-app .form-input:focus,.op-app .search-input:focus{border-color:indigo}.op-app .btn-secondary-outline:hover{color:indigo;border-color:indigo}.op-app .page-num.active,.op-app .rate-bar-fill{background:indigo}.op-app .sidebar-footer{border-top:1px solid #e5e7eb}.op-app .sidebar-company{color:#1e1b4b}.op-app .sidebar-sub{color:#6b7280}.op-app .logout-btn{color:indigo;background:#4b00820f;border-color:#d1d5db}.op-app .logout-btn:hover{color:indigo;background:#4b00821f}body{background:var(--bg);color:var(--text-main);min-height:100vh;font-family:Hiragino Sans,Hiragino Kaku Gothic ProN,Noto Sans JP,sans-serif}.screen{display:none}.screen.active{display:block}#screenLogin.active{flex-direction:column;justify-content:center;align-items:center;gap:32px;min-height:100vh;padding:40px 16px;display:flex}#screenClientApp.active,#screenClientPaidApp.active,#screenOpApp.active{min-height:100vh;display:flex}#screenClientPaidApp .sidebar-logo{border-bottom:none}.login-brand{flex-direction:column;align-items:center;gap:10px;margin-bottom:4px;display:flex}.login-brand-logo{width:auto;height:44px}.login-bizup{align-items:center;gap:5px;display:flex}.login-by{color:var(--text-sub);font-size:10px;font-weight:500}.login-bizup-logo{width:auto;height:18px}.login-card{background:var(--white);border:1px solid var(--border);border-radius:var(--radius);width:100%;max-width:420px;padding:36px;box-shadow:0 2px 12px #0000000f}.login-card.op-login{display:none}.lfc-title{margin-bottom:4px;font-size:20px;font-weight:700}.lfc-sub{color:var(--text-sub);margin-bottom:24px;font-size:13px}.field{flex-direction:column;gap:6px;margin-bottom:18px;display:flex}.lbl{justify-content:space-between;align-items:center;font-size:13px;font-weight:600;display:flex}.forgot{color:var(--primary);font-size:12px;font-weight:400}.inp{border:1px solid var(--border);border-radius:10px;outline:none;width:100%;padding:11px 14px;font-family:inherit;font-size:14px}.inp:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-light)}.btn-login{background:var(--primary);color:#fff;cursor:pointer;border:none;border-radius:10px;width:100%;padding:13px;font-family:inherit;font-size:15px;font-weight:700}.btn-login:hover{background:var(--primary-dark)}.btn-login.op-btn{background:indigo}.btn-login.op-btn:hover{background:#3b0068}.btn-login.survey-btn{text-align:center;box-sizing:border-box;background:#e03131;text-decoration:none;display:block}.btn-login.survey-btn:hover{background:#c01f1f}.sidebar{width:var(--sidebar-width);background:var(--primary);flex-direction:column;min-height:100vh;padding:0 0 24px;display:flex;position:fixed;top:0;left:0}.sidebar-logo{border-bottom:1px solid #ffffff26;align-items:center;padding:18px 16px;display:flex}.sidebar-logo-img{filter:brightness(0)invert();width:auto;height:28px}.sidebar-logo-text{border-left:1px solid #ffffff4d;align-items:center;gap:5px;margin-left:10px;padding-left:10px;display:flex}.sidebar-logo-by{color:#fffc;font-size:10px;font-weight:500}.sidebar-bizup-img{filter:brightness(0)invert();width:auto;height:16px!important}.operator-badge{color:#ffffffb3;letter-spacing:1px;text-transform:uppercase;background:#ffffff26;border-radius:6px;margin:0 12px 8px;padding:4px 10px;font-size:10px;font-weight:700}.client-plan-badge-wrap{border-bottom:1px solid #ffffff26;padding:8px 16px 14px}.client-plan-badge{color:#fff;white-space:nowrap;letter-spacing:.3px;background:0 0;border:2px solid #fff;border-radius:100px;padding:5px 18px;font-size:15px;font-weight:700;display:inline-block}#screenClientApp .sidebar-logo,#screenClientPaidApp .sidebar-logo{border-bottom:none}.sidebar-nav{flex-direction:column;flex:1;gap:4px;padding:16px 12px;display:flex}.nav-item{color:#fff9;cursor:pointer;text-align:left;background:0 0;border:none;border-radius:8px;align-items:center;gap:10px;width:100%;padding:10px 12px;font-family:inherit;font-size:14px;text-decoration:none;transition:all .15s;display:flex}.nav-item:hover{color:#fff;background:#ffffff14}.nav-item.active{color:var(--primary);background:#fff;font-weight:700}.nav-icon{text-align:center;width:20px;font-size:16px}.sidebar-footer{border-top:1px solid #ffffff14;padding:16px 20px}.sidebar-company{color:#fff;margin-bottom:2px;font-size:13px;font-weight:600}.sidebar-sub{color:#ffffff73;font-size:12px}.logout-btn{color:#ffffffb3;cursor:pointer;background:#ffffff1a;border:1px solid #ffffff40;border-radius:6px;width:100%;margin-top:10px;padding:7px;font-family:inherit;font-size:12px}.logout-btn:hover{color:#fff;background:#fff3}.main{margin-left:var(--sidebar-width);flex:1;max-width:960px;padding:32px}.page-header{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:28px;display:flex}.page-title{margin-bottom:4px;font-size:24px;font-weight:700}.page-sub{color:var(--text-sub);font-size:13px}.header-actions{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.btn-dl{background:var(--primary);color:#fff;cursor:pointer;white-space:nowrap;border:none;border-radius:8px;align-items:center;gap:6px;padding:9px 18px;font-family:inherit;font-size:13px;font-weight:600;transition:background .15s;display:inline-flex}.btn-dl:hover{background:var(--primary-dark)}.btn-outline{background:var(--white);border:1px solid var(--border);color:var(--text-main);cursor:pointer;white-space:nowrap;border-radius:8px;align-items:center;gap:6px;padding:8px 16px;font-family:inherit;font-size:13px;font-weight:600;transition:all .15s;display:inline-flex}.btn-outline:hover{border-color:var(--primary);color:var(--primary)}.btn-secondary-outline{background:var(--white);border:1px solid var(--border);color:var(--text-main);cursor:pointer;white-space:nowrap;border-radius:8px;align-items:center;gap:6px;padding:9px 16px;font-family:inherit;font-size:13px;font-weight:600;transition:all .15s;display:inline-flex}.btn-secondary-outline:hover{border-color:var(--primary);color:var(--primary)}.section{background:var(--white);border:1px solid var(--border);border-radius:12px;margin-bottom:20px;padding:24px}.section-header,.sec-header{justify-content:space-between;align-items:center;margin-bottom:20px;display:flex}.section-title,.sec-title{font-size:16px;font-weight:700}.sec-link{color:var(--primary);font-size:13px;font-weight:600;text-decoration:none}.sec-link:hover{text-decoration:underline}.last-updated{color:var(--text-sub);font-size:12px}.version-label{color:var(--text-sub);font-size:13px}.summary-grid{grid-template-columns:2fr 1fr 1fr 1fr;gap:16px;margin-bottom:28px;display:grid}.summary-card{background:var(--white);border:1px solid var(--border);border-radius:12px;padding:20px}.summary-card.highlight{background:var(--primary);border-color:var(--primary)}.summary-label{color:var(--text-sub);margin-bottom:8px;font-size:12px;font-weight:500}.summary-card.highlight .summary-label{color:#ffffffb3}.summary-score{align-items:baseline;gap:4px;margin-bottom:8px;display:flex}.score-big{color:#fff;font-size:48px;font-weight:800;line-height:1}.score-unit{color:#fff9;font-size:18px}.score-trend{font-size:13px;font-weight:600}.score-trend.up{color:#6ee7b7}.summary-value{color:var(--text-main);margin-bottom:6px;font-size:40px;font-weight:800;line-height:1}.value-unit{font-size:20px;font-weight:600}.summary-value-sm{color:var(--text-main);margin-bottom:4px;font-size:22px;font-weight:700}.summary-meta{color:var(--text-sub);font-size:12px}.cq-level{margin:4px 0 8px;font-size:13px;font-weight:700;line-height:1.3}.cq-pips{gap:5px;margin-bottom:6px;display:flex}.cq-pip{border:2px solid var(--border);background:0 0;border-radius:50%;flex-shrink:0;width:10px;height:10px}.cq-sub{color:var(--text-sub);font-size:10px;line-height:1.4}.cq-warn{color:#d97706;margin:4px 0 6px;font-size:12px;font-weight:700;line-height:1.3}.cq-warn-body{color:var(--text-sub);font-size:10px;line-height:1.5}.cq-toggle{color:var(--text-sub);border:1px solid var(--border);cursor:pointer;vertical-align:middle;background:0 0;border-radius:4px;margin-left:4px;padding:1px 6px;font-family:inherit;font-size:9px}.legend{gap:16px;display:flex}.legend-item{color:var(--text-sub);align-items:center;gap:6px;font-size:12px;display:flex}.legend-dot{border-radius:2px;width:10px;height:10px}.legend-dot.current{background:var(--primary)}.legend-dot.prev{background:var(--border)}.category-list{flex-direction:column;gap:16px;display:flex}.category-row{flex-direction:column;gap:8px;display:flex}.category-meta{align-items:center;gap:8px;display:flex}.category-icon{text-align:center;flex-shrink:0;width:24px;font-size:16px}.category-name{flex:1;font-size:13px;font-weight:500}.trend-badge{white-space:nowrap;border-radius:100px;flex-shrink:0;padding:2px 8px;font-size:11px;font-weight:700}.trend-badge.up{background:var(--green-light);color:var(--green)}.trend-badge.down{background:var(--red-light);color:var(--red)}.trend-badge.flat{color:var(--text-sub);background:#f3f4f6}.bar-wrap{align-items:center;gap:12px;display:flex}.bar-track{background:#f3f4f6;border-radius:6px;flex:1;height:28px;position:relative;overflow:hidden}.bar-fill{border-radius:6px;position:absolute;left:0}.curr-bar{background:var(--primary);z-index:2;height:20px;top:0}.prev-bar{z-index:1;background:#1e3a8a59;height:20px;bottom:0}.bar-score{text-align:right;flex-shrink:0;width:32px;font-size:16px;font-weight:700}.insights-grid{grid-template-columns:1fr 1fr;gap:12px;display:grid}.insight-card{border:1px solid #0000;border-radius:10px;align-items:center;gap:14px;padding:16px;display:flex}.insight-card.good{background:var(--green-light);border-color:#a7f3d0}.insight-card.warning{background:var(--yellow-light);border-color:#fde68a}.insight-card.up{background:var(--primary-light);border-color:#c7d2fe}.insight-card.down{background:var(--red-light);border-color:#fecaca}.insight-icon{flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:24px;display:flex}.insight-label{color:var(--text-sub);margin-bottom:2px;font-size:11px;font-weight:500}.insight-title{margin-bottom:2px;font-size:14px;font-weight:700}.insight-score{color:var(--text-sub);font-size:12px}.stats-row{background:var(--white);border:1px solid var(--border);border-radius:var(--radius);align-items:center;margin-bottom:16px;padding:16px 24px;display:flex}.stat-item{align-items:baseline;gap:8px;display:flex}.stat-num{font-variant-numeric:tabular-nums;font-size:28px;font-weight:800}.stat-label{color:var(--text-sub);font-size:13px}.stat-divider{background:var(--border);width:1px;height:32px;margin:0 24px}.toolbar,.co-toolbar{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:12px;display:flex}.search-wrap{flex:1;min-width:200px;position:relative}.search-icon{pointer-events:none;font-size:14px;position:absolute;top:50%;left:12px;transform:translateY(-50%)}.search-input{border:1px solid var(--border);background:var(--white);border-radius:8px;outline:none;width:100%;padding:9px 12px 9px 36px;font-family:inherit;font-size:13px}.search-input:focus{border-color:var(--primary)}.filter-select{border:1px solid var(--border);background:var(--white);cursor:pointer;border-radius:8px;outline:none;padding:9px 12px;font-family:inherit;font-size:13px}.emp-table,.company-table,.perm-table{border-collapse:collapse;width:100%;font-size:13px}.perm-table th{text-align:left;color:var(--text-sub);letter-spacing:.04em;background:var(--bg);border-bottom:2px solid var(--border);padding:10px 16px;font-size:11px;font-weight:600}.perm-table td{border-bottom:1px solid var(--border);vertical-align:middle;padding:14px 16px}.perm-table tr:last-child td{border-bottom:none}.perm-table tr:hover td{background:var(--bg)}.perm-level{white-space:nowrap;border-radius:20px;align-items:center;gap:5px;padding:5px 12px;font-size:12px;font-weight:700;display:inline-flex}.perm-level.all{color:#1d4ed8;background:#dbeafe}.perm-level.dept{color:#065f46;background:#d1fae5}.perm-level.none{color:#6b7280;background:#f3f4f6}.perm-rule-grid{grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:20px;display:grid}.perm-rule-card{background:var(--white);border:1px solid var(--border);border-radius:12px;flex-direction:column;gap:8px;padding:20px;display:flex}.perm-rule-card-icon{margin-bottom:4px;font-size:28px}.perm-rule-card-title{color:var(--text-main);font-size:13px;font-weight:700}.perm-rule-card-desc{color:var(--text-sub);font-size:12px;line-height:1.7}.emp-table th,.company-table th{text-align:left;color:var(--text-sub);letter-spacing:.3px;border-bottom:2px solid var(--border);background:var(--bg);white-space:nowrap;padding:10px 14px;font-size:11px;font-weight:600}.emp-table td,.company-table td{border-bottom:1px solid var(--border);vertical-align:middle;white-space:nowrap;padding:14px}.emp-table tbody tr:last-child td,.company-table tbody tr:last-child td{border-bottom:none}.emp-table tbody tr:hover,.company-table tbody tr:hover{background:var(--bg)}.emp-name,.company-name-cell{align-items:center;gap:10px;font-weight:500;display:flex}.avatar{width:32px;height:32px;color:var(--primary);background:#ededf5;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:13px;font-weight:700;display:flex}.avatar.inactive{color:#9ca3af;background:#f3f4f6}.company-avatar{background:var(--primary-light);width:32px;height:32px;color:var(--primary);border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;font-size:12px;font-weight:700;display:flex}.emp-email{color:var(--text-sub)}.status-badge{white-space:nowrap;border-radius:100px;align-items:center;padding:3px 10px;font-size:11px;font-weight:600;display:inline-flex}.status-badge.active{color:#065f46;background:#d1fae5}.status-badge.inactive{color:#6b7280;background:#f3f4f6}.status-badge.answered{color:#1e40af;background:#dbeafe}.status-badge.pending{color:#92400e;background:#fef3c7}.status-pill{white-space:nowrap;border-radius:100px;padding:3px 10px;font-size:11px;font-weight:700;display:inline-block}.status-pill.active{color:#065f46;background:#d1fae5}.status-pill.trial{color:#92400e;background:#fef3c7}.status-pill.pending{color:#6b7280;background:#f3f4f6}.status-pill.stopped{color:#991b1b;background:#fee2e2}.plan-badge{border-radius:100px;padding:3px 10px;font-size:11px;font-weight:700;display:inline-block}.plan-badge.free{color:#6b7280;background:#f3f4f6}.plan-badge.paid{color:#92400e;background:#fef3c7}.actions,.co-actions{justify-content:flex-end;gap:6px;display:flex}.act-btn{border:1px solid var(--border);background:var(--white);cursor:pointer;border-radius:6px;padding:5px 12px;font-family:inherit;font-size:12px;transition:all .15s}.act-btn:hover{border-color:var(--primary);color:var(--primary)}.act-btn.danger:hover{color:#e11d48;border-color:#e11d48}.act-btn.plan-up{color:#92400e;background:#fffbeb;border-color:#fde68a}.act-btn.plan-up:hover{border-color:#f59e0b}.table-footer,.table-footer-bar{border-top:1px solid var(--border);justify-content:space-between;align-items:center;padding:14px 20px;display:flex}.table-count,.table-count-label{color:var(--text-sub);font-size:12px}.pagination{align-items:center;gap:4px;display:flex}.page-btn{border:1px solid var(--border);background:var(--white);color:var(--text-sub);cursor:pointer;border-radius:6px;padding:5px 10px;font-family:inherit;font-size:12px}.page-btn:disabled{opacity:.4;cursor:not-allowed}.page-num{cursor:pointer;width:30px;height:30px;color:var(--text-sub);border-radius:6px;justify-content:center;align-items:center;font-size:13px;display:flex}.page-num.active{background:var(--primary);color:#fff;font-weight:600}.status-banner{border-radius:var(--radius);background:#fffbeb;border:1px solid #fde68a;margin-bottom:20px;padding:16px 20px}.status-banner-inner{align-items:center;gap:16px;display:flex}.status-dot{border-radius:50%;width:12px;height:12px;display:block}.status-dot.waiting{background:#f59e0b;box-shadow:0 0 0 3px #fde68a}.status-info{flex:1}.status-title{margin-bottom:2px;font-size:14px;font-weight:700}.status-desc{color:var(--text-sub);font-size:13px}.delivery-form-grid{flex-direction:column;gap:24px;display:flex}.form-row{flex-direction:column;gap:8px;display:flex}.form-row.two-col{flex-direction:row;gap:20px}.form-col{flex-direction:column;flex:1;gap:6px;display:flex}.form-label{font-size:13px;font-weight:600}.required{color:var(--primary);margin-left:4px;font-size:11px;font-weight:600}.form-input{border:1px solid var(--border);background:var(--white);border-radius:8px;outline:none;padding:10px 14px;font-family:inherit;font-size:14px;transition:border-color .15s}.form-input:focus{border-color:var(--primary)}.form-hint{color:var(--text-sub);font-size:12px}.radio-group{flex-wrap:wrap;gap:12px;display:flex}.radio-card{border:2px solid var(--border);cursor:pointer;border-radius:10px;flex:1;min-width:200px;padding:14px 16px;transition:all .15s}.radio-card input[type=radio]{display:none}.radio-card.active{border-color:var(--primary);background:var(--primary-light)}.radio-title{margin-bottom:4px;font-size:14px;font-weight:600}.radio-card.active .radio-title{color:var(--primary)}.radio-desc{color:var(--text-sub);font-size:12px;line-height:1.5}.radio-count{color:var(--primary);margin-top:8px;font-size:12px;font-weight:700}.form-actions{border-top:1px solid var(--border);justify-content:flex-end;gap:12px;margin-top:28px;padding-top:20px;display:flex}.history-table{border-collapse:collapse;width:100%;font-size:13px}.history-table th{text-align:left;color:var(--text-sub);letter-spacing:.3px;border-bottom:2px solid var(--border);background:var(--bg);white-space:nowrap;padding:10px 14px;font-size:11px;font-weight:600}.history-table td{border-bottom:1px solid var(--border);vertical-align:middle;white-space:nowrap;padding:14px}.history-table tbody tr:last-child td{border-bottom:none}.history-table tbody tr:hover{background:var(--bg)}.rate-cell{align-items:center;gap:10px;min-width:100px;display:flex}.rate-bar-track{background:var(--border);border-radius:100px;flex:1;height:6px;overflow:hidden}.rate-bar-fill{background:var(--primary);border-radius:100px;height:100%}.rate-num{font-variant-numeric:tabular-nums;min-width:32px;font-size:13px;font-weight:700}.rate-mini{align-items:center;gap:8px;min-width:90px;display:flex}.rate-mini .rate-bar-track{flex:1;height:5px}.delivery-badge{white-space:nowrap;border-radius:100px;padding:3px 10px;font-size:11px;font-weight:700;display:inline-block}.delivery-badge.done{color:#065f46;background:#d1fae5}.delivery-badge.active{color:#1e40af;background:#dbeafe}.delivery-badge.waiting{color:#92400e;background:#fef3c7}.link-btn{color:var(--primary);cursor:pointer;background:0 0;border:none;font-family:inherit;font-size:13px;font-weight:600;text-decoration:none}.recommend-note{color:#1e40af;background:#eff6ff;border:1px solid #bfdbfe;border-radius:8px;align-items:flex-start;gap:10px;margin-top:16px;padding:14px 16px;font-size:13px;line-height:1.6;display:flex}.report-meta-bar{background:var(--white);border:1px solid var(--border);border-radius:var(--radius);margin-bottom:20px;display:flex;overflow:hidden}.report-meta-item{border-right:1px solid var(--border);flex-direction:column;flex:1;gap:4px;padding:16px 20px;display:flex}.report-meta-item:last-child{border-right:none}.meta-label{color:var(--text-sub);letter-spacing:.3px;text-transform:uppercase;font-size:11px;font-weight:600}.meta-value{font-variant-numeric:tabular-nums;font-size:18px;font-weight:700}.meta-value.accent{color:var(--primary);font-size:24px}.meta-value.up{color:#059669;font-size:16px}.diff{white-space:nowrap;font-variant-numeric:tabular-nums;border-radius:100px;padding:2px 8px;font-size:12px;font-weight:700;display:inline-block}.diff.up{color:#065f46;background:#d1fae5}.diff.down{color:#991b1b;background:#fee2e2}.diff.flat{color:#6b7280;background:#f3f4f6}.score-table{border-collapse:collapse;width:100%;font-size:13px}.score-table th{text-align:center;color:var(--text-sub);letter-spacing:.3px;border-bottom:2px solid var(--border);background:var(--bg);white-space:nowrap;padding:10px 14px;font-size:11px;font-weight:600}.score-table th:first-child{text-align:left}.score-table td{border-bottom:1px solid var(--border);vertical-align:middle;padding:12px 14px}.score-table tbody tr:last-child td{border-bottom:none}.score-table tbody tr:hover{background:var(--bg)}.current-col{background:#fff5f5}th.current-col{color:var(--primary);background:#fff0f0}.cat-cell{white-space:nowrap;align-items:center;gap:8px;font-weight:500;display:flex}.score-cell{text-align:center;color:var(--text-sub);font-variant-numeric:tabular-nums}.score-cell.current-col strong{color:var(--text-main);font-size:15px;font-weight:800}.mini-bar{background:var(--border);border-radius:4px;min-width:80px;height:8px;position:relative;overflow:hidden}.mini-fill{background:var(--primary);z-index:2;border-radius:4px;height:6px;position:absolute;top:0;left:0}.mini-prev{z-index:1;background:#1e3a8a59;border-radius:4px;height:4px;position:absolute;bottom:0;left:0}.enps-bar{border-radius:6px;height:20px;margin:10px 0;display:flex;overflow:hidden}.enps-seg{color:#fff;justify-content:center;align-items:center;font-size:11px;font-weight:700;display:flex}.enps-legend{gap:16px;margin-top:8px;display:flex}.enps-item{color:var(--text-sub);align-items:center;gap:6px;font-size:12px;display:flex}.enps-dot{border-radius:2px;width:10px;height:10px}.comment-row{background:var(--bg);border:1px solid var(--border);border-radius:8px;margin-bottom:10px;padding:16px}.comment-cat-badge,.comment-cat{color:var(--primary);margin-bottom:6px;font-size:11px;font-weight:600}.comment-body{color:var(--text-main);font-size:13px;line-height:1.7}.caution-banner{color:#92400e;background:#fffbeb;border:1px solid #fde68a;border-radius:8px;margin-bottom:20px;padding:12px 16px;font-size:13px}.q-layout{grid-template-columns:260px 1fr;align-items:start;gap:20px;display:grid}.category-panel{background:var(--white);border:1px solid var(--border);border-radius:12px;position:sticky;top:20px;overflow:hidden}.panel-title{color:var(--text-sub);letter-spacing:.3px;border-bottom:1px solid var(--border);background:var(--bg);padding:14px 16px;font-size:11px;font-weight:700}.category-nav{flex-direction:column;display:flex}.cat-nav-item{color:var(--text-sub);cursor:pointer;text-align:left;border:none;border-bottom:1px solid var(--border);background:0 0;align-items:center;gap:8px;padding:11px 16px;font-family:inherit;font-size:13px;transition:all .15s;display:flex}.cat-nav-item:last-child{border-bottom:none}.cat-nav-item:hover{background:var(--bg);color:var(--text-main)}.cat-nav-item.active{background:var(--primary-light);color:var(--primary);font-weight:600}.cat-icon{flex-shrink:0;font-size:15px}.cat-name{flex:1;line-height:1.3}.cat-count{color:var(--text-sub);white-space:nowrap;font-size:11px;font-weight:600}.cat-nav-item.active .cat-count{color:var(--primary)}.question-panel{background:var(--white);border:1px solid var(--border);border-radius:12px;overflow:hidden}.qp-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:18px 20px;display:flex}.qp-title{margin-bottom:2px;font-size:15px;font-weight:700}.qp-sub{color:var(--text-sub);font-size:12px}.question-list{flex-direction:column;display:flex}.q-item{border-bottom:1px solid var(--border);align-items:flex-start;gap:12px;padding:14px 20px;transition:background .1s;display:flex}.q-item:last-child{border-bottom:none}.q-item:hover{background:var(--bg)}.q-item.free-text-q{background:#fafafa}.q-drag{color:#cbd5e1;cursor:grab;flex-shrink:0;padding-top:2px;font-size:14px}.q-num{color:var(--text-sub);flex-shrink:0;min-width:28px;padding-top:2px;font-size:11px;font-weight:700}.q-body{flex:1}.q-text{color:var(--text-main);margin-bottom:4px;font-size:13px;line-height:1.6}.q-meta{align-items:center;gap:8px;display:flex}.q-type{background:var(--bg);color:var(--text-sub);border:1px solid var(--border);border-radius:100px;padding:2px 8px;font-size:11px;font-weight:600}.q-type.free{color:#1e40af;background:#eff6ff;border-color:#bfdbfe}.q-fixed-note{color:var(--text-sub);font-size:11px}.q-actions{flex-shrink:0;gap:6px;padding-top:2px;display:flex}.activity-list{flex-direction:column;display:flex}.activity-item{border-bottom:1px solid var(--border);align-items:flex-start;gap:14px;padding:14px 0;display:flex}.activity-item:last-child{border-bottom:none}.activity-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px;margin-top:5px}.activity-dot.green{background:#10b981}.activity-dot.blue{background:#3b82f6}.activity-dot.red{background:#1e3a8a}.activity-body{flex:1;justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.activity-text{color:var(--text-main);font-size:13px;line-height:1.5}.activity-time{color:var(--text-sub);white-space:nowrap;flex-shrink:0;font-size:12px}.modal-overlay{z-index:100;background:#0006;justify-content:center;align-items:center;padding:16px;display:none;position:fixed;inset:0}.modal-overlay.active{display:flex}.modal{background:var(--white);border-radius:14px;width:100%;max-width:480px;box-shadow:0 20px 60px #0003}.modal-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:20px 24px 16px;display:flex}.modal-title{font-size:16px;font-weight:700}.modal-close{background:var(--bg);cursor:pointer;width:28px;height:28px;color:var(--text-sub);border:none;border-radius:50%;justify-content:center;align-items:center;font-size:13px;display:flex}.modal-body{flex-direction:column;gap:16px;max-height:60vh;padding:20px 24px;display:flex;overflow-y:auto}.modal-footer{border-top:1px solid var(--border);justify-content:flex-end;gap:10px;padding:16px 24px;display:flex}.confirm-detail{background:var(--bg);border-radius:8px;flex-direction:column;gap:12px;padding:16px;display:flex}.confirm-row{gap:16px;font-size:14px;display:flex}.confirm-key{color:var(--text-sub);min-width:80px;font-weight:600}.confirm-notice{color:#92400e;background:#fef3c7;border:1px solid #fde68a;border-radius:6px;padding:10px 14px;font-size:13px}.form-group{flex-direction:column;gap:6px;display:flex}.plan-compare{align-items:center;gap:12px;margin-bottom:4px;display:flex}.plan-col{border:1px solid var(--border);border-radius:10px;flex:1;padding:16px}.plan-col.current{background:var(--bg)}.plan-col.next{background:#eff6ff;border-color:#bfdbfe}.plan-col-label{color:var(--text-sub);letter-spacing:.3px;margin-bottom:4px;font-size:11px;font-weight:700}.plan-col-name{margin-bottom:10px;font-size:15px;font-weight:700}.plan-col-list{flex-direction:column;gap:4px;padding-left:16px;display:flex}.plan-col-list li{color:var(--text-sub);font-size:12px}.plan-col.next .plan-col-list li{color:#1e40af}.plan-arrow{color:var(--text-sub);flex-shrink:0;font-size:20px}.history-list{flex-direction:column;display:flex}.history-item{border-bottom:1px solid var(--border);flex-direction:column;gap:4px;padding:14px 0;display:flex}.history-item:last-child{border-bottom:none}.history-ver{align-items:center;gap:8px;font-size:14px;font-weight:700;display:flex}.history-current-badge{background:var(--primary-light);color:var(--primary);border-radius:100px;padding:2px 8px;font-size:10px;font-weight:700}.history-date{color:var(--text-sub);font-size:12px}.history-desc{color:var(--text-main);font-size:13px}.toast{color:#fff;opacity:0;pointer-events:none;white-space:nowrap;z-index:9999;background:#1a1a2e;border-radius:8px;padding:12px 24px;font-size:14px;font-weight:600;transition:all .3s;position:fixed;bottom:32px;left:50%;transform:translate(-50%)translateY(20px)}.toast.show{opacity:1;transform:translate(-50%)translateY(0)}@media print{.sidebar,.modal-overlay,#toast,.page-header .header-actions{display:none!important}body{background:#fff!important}.screen{display:block!important;position:static!important}#screenClientApp{display:block!important}#screenLogin,#screenOpApp{display:none!important}.main{max-width:100%!important;margin-left:0!important;padding:24px!important}#pageClientDashboard,#pageClientEmployees,#pageClientDelivery{display:none!important}#pageClientReport,#printHeader{display:block!important}.section{break-inside:avoid;page-break-inside:avoid}.btn-outline,.link-btn,button:not(.print-only){display:none!important}@page{margin:16mm 12mm;size:A4}#quadrantLayout{flex-direction:column!important;gap:24px!important}#quadrantMapWrap{flex-shrink:unset!important;width:100%!important}#quadrantMap{box-sizing:border-box!important;width:100%!important;height:320px!important;margin-left:36px!important}#quadrantAnalysis{min-width:unset!important;width:100%!important}.report-meta-bar{grid-template-columns:repeat(4,1fr)!important;display:grid!important}.section{width:100%!important}#insightSection{break-before:page;page-break-before:always}}#printHeader{display:none}.avg-marker{z-index:3;background:#f59e0b;width:2px;height:100%;position:absolute;top:0}.avg-label{color:#92400e;white-space:nowrap;font-size:11px;font-weight:600}.bar-right{flex-direction:column;flex-shrink:0;align-items:center;gap:2px;width:58px;display:flex}.legend-dot.avg{background:#f59e0b;border-radius:0;width:10px;height:2px;display:inline-block;transform:translateY(2px)}.dept-tab-bar{-webkit-overflow-scrolling:touch;scrollbar-width:thin;scrollbar-color:var(--border) transparent;flex-wrap:nowrap;align-items:center;gap:6px;margin-bottom:16px;padding-bottom:2px;display:flex;overflow-x:auto}.dept-tab{border:1.5px solid var(--border);cursor:pointer;background:var(--white);color:var(--text-sub);white-space:nowrap;border-radius:100px;padding:5px 18px;font-family:inherit;font-size:13px;line-height:1.6;transition:all .15s}.dept-tab:hover{border-color:var(--primary);color:var(--primary)}.dept-tab.active{background:var(--primary);color:#fff;border-color:var(--primary);font-weight:600}.dept-tab.compare-btn{border-color:var(--primary);color:var(--primary);margin-left:auto}.dept-tab.compare-btn.active{background:#eff6ff;font-weight:700}.dept-select{border:1.5px solid var(--border);cursor:pointer;background:var(--white) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 10 6'%3E%3Cpath d='M0 0l5 6 5-6' fill='%236B7280'/%3E%3C/svg%3E") no-repeat right 10px center;color:var(--text-sub);appearance:none;white-space:nowrap;background-size:10px 6px;border-radius:100px;flex-shrink:0;padding:5px 28px 5px 14px;font-family:inherit;font-size:13px;line-height:1.6;transition:all .15s}.dept-select:hover{border-color:var(--primary);color:var(--primary)}.dept-select.has-value{border-color:var(--primary);color:#fff;background-color:var(--primary);background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 10 6'%3E%3Cpath d='M0 0l5 6 5-6' fill='%23fff'/%3E%3C/svg%3E");font-weight:600}.comp-table{border-collapse:collapse;width:100%;font-size:13px}.comp-table th{text-align:center;color:var(--text-sub);border-bottom:2px solid var(--border);background:var(--bg);padding:10px 14px;font-size:11px;font-weight:700}.comp-table th:first-child{text-align:left;min-width:120px}.comp-table td{border-bottom:1px solid var(--border);text-align:center;font-variant-numeric:tabular-nums;padding:11px 14px}.comp-table td:first-child{text-align:left;font-weight:500}.comp-table tbody tr:last-child td{border-bottom:none}.comp-score{border-radius:6px;padding:2px 9px;font-size:14px;font-weight:700;display:inline-block}.comp-score.high{color:#065f46;background:#d1fae5}.comp-score.low{color:#991b1b;background:#fee2e2}.tip-btn{color:#9ca3af;cursor:pointer;vertical-align:middle;background:0 0;border:1.5px solid #9ca3af;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:18px;height:18px;padding:0;font-size:10px;font-weight:700;line-height:1;transition:all .15s;display:inline-flex}.tip-btn:hover,.tip-btn:focus{border-color:var(--primary);color:var(--primary);outline:none}.join-date{color:var(--text-sub);white-space:nowrap;font-size:12px;display:block}.new-label{color:#dc2626;margin-top:0;font-size:11px;font-weight:700;display:block}.voice-score-cards{grid-template-columns:repeat(3,1fr);gap:16px;display:grid}.voice-score-card{background:var(--white);border:1px solid var(--border);border-radius:14px;flex-direction:column;padding:22px 20px 18px;display:flex;box-shadow:0 2px 8px #0000000a}.vsc-icon{margin-bottom:10px;font-size:26px}.vsc-label{color:var(--text-sub);letter-spacing:.5px;text-transform:uppercase;margin-bottom:6px;font-size:11px;font-weight:700}.vsc-score-row{align-items:baseline;gap:5px;margin-bottom:4px;display:flex}.vsc-num{color:var(--text-main);font-size:44px;font-weight:800;line-height:1}.vsc-denom{color:var(--text-sub);font-size:14px}.vsc-bar{background:var(--bg);border-radius:4px;height:7px;margin:10px 0 14px;overflow:hidden}.vsc-fill{background:var(--primary);border-radius:4px;height:100%;transition:width .4s}.vsc-avg-row{border-top:1px solid var(--border);color:var(--text-sub);justify-content:space-between;align-items:center;margin-top:auto;padding-top:12px;font-size:12px;display:flex}.vsc-badge{border-radius:20px;padding:3px 8px;font-size:11px;font-weight:700}.vsc-badge.above{color:#065f46;background:#d1fae5}.vsc-badge.below{color:#991b1b;background:#fee2e2}.vsc-badge.even{background:var(--bg);color:var(--text-sub)}#screenLauncher{background:#0f172a;flex-direction:column;justify-content:center;align-items:center;gap:40px;min-height:100vh;padding:40px 16px;display:none}#screenLauncher.active{display:flex}.launcher-badge{color:#000;letter-spacing:.1em;background:#f59e0b;border-radius:20px;padding:4px 12px;font-size:11px;font-weight:800}.launcher-title{color:#fff;letter-spacing:.02em;margin:0;font-size:22px;font-weight:800}.launcher-sub{color:#94a3b8;margin:0;font-size:13px}.launcher-cards{flex-wrap:wrap;justify-content:center;gap:20px;width:100%;max-width:1300px;display:flex}.launcher-card{cursor:pointer;background:#1e293b;border:1px solid #334155;border-radius:16px;flex-direction:column;gap:14px;width:240px;padding:28px 24px;transition:border-color .2s,transform .15s;display:flex}.launcher-card:hover{border-color:#60a5fa;transform:translateY(-3px)}.launcher-card-icon{font-size:36px;line-height:1}.launcher-card-title{color:#f1f5f9;font-size:15px;font-weight:700}.launcher-card-desc{color:#94a3b8;flex:1;font-size:12px;line-height:1.7}.launcher-card-btn{color:#fff;cursor:pointer;text-align:center;background:#3b82f6;border:none;border-radius:8px;width:100%;padding:9px 0;font-family:inherit;font-size:13px;font-weight:700;text-decoration:none;transition:background .15s;display:inline-block}.launcher-card-btn:hover{background:#2563eb}.launcher-card-btn.red{background:#e03131}.launcher-card-btn.red:hover{background:#c01a1a}.launcher-card-btn.navy{background:#1e3a8a}.launcher-card-btn.navy:hover{background:#1e3064}.launcher-card-btn.dark{background:indigo}.launcher-card-btn.dark:hover{background:#3b0068}.launcher-footer{color:#475569;font-size:11px}.indiv-emp-row{cursor:pointer;border-bottom:1px solid var(--border);align-items:center;gap:12px;padding:12px 20px;transition:background .1s;display:flex}.indiv-emp-row:last-child{border-bottom:none}.indiv-emp-row:hover{background:var(--bg)}.indiv-emp-row .avatar{flex-shrink:0;width:36px;height:36px;font-size:14px}.indiv-score-cat{border-bottom:1px solid var(--border);align-items:center;gap:10px;padding:8px 0;display:flex}.indiv-score-cat:last-child{border-bottom:none}.indiv-score-track{background:var(--border);border-radius:5px;flex:1;height:18px;position:relative;overflow:hidden}.indiv-score-fill{background:var(--primary);border-radius:5px;height:10px;position:absolute;top:0}.indiv-score-fill-prev{background:#1e3a8a47;border-radius:5px;height:8px;position:absolute;bottom:0}.indiv-score-avg-line{z-index:2;background:#f97316;border-radius:1px;width:2px;height:100%;position:absolute;top:0}.indiv-enps-chip{border-radius:20px;align-items:center;gap:5px;padding:4px 12px;font-size:12px;font-weight:700;display:inline-flex}.indiv-enps-chip.promoter{color:#166534;background:#dcfce7}.indiv-enps-chip.passive{color:#92400e;background:#fef3c7}.indiv-enps-chip.detractor{color:#991b1b;background:#fee2e2}.indiv-tab-bar{border-bottom:1px solid var(--border);flex-shrink:0;gap:0;padding:0 20px;display:flex}.indiv-tab{color:var(--text-sub);cursor:pointer;background:0 0;border:none;border-bottom:2px solid #0000;margin-bottom:-1px;padding:10px 16px;font-family:inherit;font-size:13px;font-weight:600;transition:color .15s,border-color .15s}.indiv-tab.active{color:var(--primary);border-bottom-color:var(--primary)}.indiv-tab:hover:not(.active){color:var(--text-main)}.indiv-tab-panel{display:none}.indiv-tab-panel.active{display:block}.sync-tip{background:var(--border);width:14px;height:14px;color:var(--text-sub);cursor:default;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:10px;font-weight:700;display:inline-flex;position:relative}.sync-tip-body{visibility:hidden;color:#fff;white-space:nowrap;pointer-events:none;z-index:10;background:#1a1a2e;border-radius:4px;padding:4px 8px;font-size:10px;font-weight:400;position:absolute;top:18px;right:0}.sync-tip:hover .sync-tip-body{visibility:visible}.indiv-vm-card{background:var(--bg);border:1px solid var(--border);text-align:center;border-radius:10px;flex:1;min-width:0;padding:12px 14px}.indiv-vm-label{color:var(--text-sub);white-space:nowrap;margin-bottom:6px;font-size:11px;font-weight:600}.indiv-vm-val{font-size:22px;font-weight:800}.indiv-vm-trend{color:var(--text-sub);margin-top:3px;font-size:11px}.header-actions .btn-dl,.header-actions .btn-secondary-outline,.header-actions .btn-outline{height:38px}.hdr-select{border:1px solid var(--border);background:var(--white);cursor:pointer;vertical-align:middle;border-radius:8px;outline:none;height:38px;padding:0 12px;font-family:inherit;font-size:13px}